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Privacy Policy

Timelab Inc. (hereinafter, the "Company"), recognizing the importance of personal information and striving for its proper collection, use, and protection as well as safe management, has established this Privacy Policy and will operate as follows in handling personal information.

Article 1: Personal Information

"Personal Information" refers to information about an individual, including name, date of birth, or other descriptions, that can identify a specific individual (including information that can be easily cross-referenced with other information to identify a specific individual).

Article 2: Purpose of Use of Personal Information

The Company may ask you to provide personal information for the following purposes:

  1. For identity verification and authentication services
  2. To contact you
  3. To conduct surveys (questionnaires)
  4. For development of new services and new features
  5. To respond to inquiries
  6. For necessary business communications, performance of contracts, and business negotiations
  7. For operation and management of seminars, events, etc.
  8. For system maintenance and dealing with technical issues
  9. To bill and collect usage fees
  10. For other purposes individually specified in each of the Company's services

Article 3: Provision of Personal Information to Third Parties

The Company may provide personal information to third parties under the following circumstances:

  1. When required by laws and regulations
  2. When it is necessary for the protection of a person's life, body, or property and obtaining the individual's consent is difficult
  3. When it is especially necessary for improving public health or promoting the sound growth of children and obtaining the individual's consent is difficult
  4. When a court, public prosecutor's office, police department, bar association, consumer affairs center, or a comparable institution requests disclosure of personal information
  5. When the user explicitly requests disclosure or provision of their personal information to a third party
  6. When entrusting all or part of personal information handling to an external party within the scope necessary to achieve the purpose of use
  7. When personal information is provided as part of a business succession due to merger or other reasons
  8. When the provision is conducted within the legitimate scope of the Company's business and is not likely to infringe the interests of the user

Article 4: Disclaimer Regarding Third-Party Acquisition

In the following cases, the Company assumes no responsibility for the acquisition of personal information by a third party:

  1. When you yourself disclose personal information to a third party by using functions of the Company's services or by other means
  2. When an individual is identified by information you disclosed on the Company's services

Article 5: Customer Rights

The Company complies with applicable personal information and privacy laws in the region where the customer resides. The Company will, upon confirming the customer's identity, promptly respond to any request from the customer for any of the following regarding that customer's personal information (collectively, "Disclosure, etc."):

  • Notification of the purpose of use of personal information
  • Disclosure of personal information
  • Correction, addition, or deletion of personal information content
  • Suspension of use of personal information
  • Erasure (deletion) of personal information
  • Cessation of provision of personal information to third parties
  • Withdrawal of the initial consent to the processing of personal information

Article 6: Security Management of Personal Information

The Company implements necessary and appropriate measures to prevent leakage, loss, or damage of personal information. In addition, with respect to the handling of personal information, the Company exercises necessary and appropriate supervision over its employees, and when outsourcing the handling of personal information to an external service provider, the Company conducts necessary and appropriate supervision of such service provider as well.

Article 7: Use of Statistical Data

The Company may create statistical data, based on the personal information it has obtained, by processing the data so that no individual can be identified. The Company may use such anonymized statistical data without any restriction.

Article 8: Changes to Privacy Policy

  1. Unless otherwise provided by law, the Company may change this Privacy Policy at any time.
  2. In the event of a change, the Company will publish or notify the revised policy on its website or through the services it provides. If a user continues to use the Company's services after the policy has been changed, the user will be deemed to have agreed to the updated policy.

Article 9: Contact

For any opinions, questions, complaints, or other inquiries regarding the handling of user information, please contact the Company at the following: Timelab Inc.

Email: info@timalab.jp

Established: June 1, 2020

Revised: November 26, 2020

Revised: November 28, 2024